General Shipping Info
We offer shipping throughout United States and Canada. Additional delivery charges apply to Mexico, Alaska, Hawaii and other US territories.
Deliveries are made on business days, Monday through Friday, excluding holidays. Holidays may add 1 extra day to delivery time. Please note that orders may take up to 48 hours to be processed prior to shipping. Orders placed on Friday after 2:00 PM EST will be processed on Monday.
All orders ship from Allentown, PA United States of America. Orders with multiple items shipped to the same address may not ship in the same box.
fusionchef™ by Julabo will send a confirmation of your order, including when your item(s) ship and any communication relevant to your order, to the e-mail address you provided when ordering.
Note: Shipping charges are calculated for each individual ship to address during the order process through our website. All delivery times are estimated and are not guaranteed by fusionchef™ by Julabo. If you have not received your order within the estimated delivery time, please contact us at email@example.com or call our Customer Service Department at +1-610-231-0250 or +1-800-458-5226, Monday thru Friday, 8:30 AM to 5:00 PM EST.
Packages that are refused will be refunded to the credit card originally used for the purchase, less shipping costs. We are unable to refund shipping costs on refused deliveries.
fusionchef™ by Julabo offer several delivery methods for your convenience including FedEx Ground, FedEx 2-Day and FedEx Next-day delivery. For shipping quotes, refer to the online order process or contact us at firstname.lastname@example.org or call our Customer Service Department at +1-610-231-0250 or +1-800-458-5226, 8:30 AM to 5:00 PM EST, Monday-Friday.
FedEx Ground Shipping - Expected delivery within 5 business days after order processing. Available only for the 48 contiguous United States. Service not available for delivery to P.O. boxes or APO/FPO addresses. Weekend and Holiday delivery is not available.
FedEx 2-Day Express Saver - Expected delivery within 2 business days after order processing. Service not available for delivery to P.O. boxes or APO/FPO addresses. Weekend and Holiday delivery is not available.
FedEx Next-Day Express Shipping - Expected delivery the next business day after order processing. Service not available for delivery to P.O. boxes or APO/FPO addresses. Weekend and Holiday delivery is not available.
Shipping and Handling charges are calculated based upon the total cost of merchandise in your order to each individual shipping address. The following shipping and handling charges apply to products pictured and described on our website and to online orders from our catalogs. All prices are expressed in U.S. currency.
Returns and Cancellations
For merchandise returns please call our Customer Service Department at +1-610-231-0250 or +1-800-458-5226, Monday thru Friday, 8:30 AM to 5:00 PM EST.
Cancelling an order
If your order has not shipped, you may cancel it for any reason. Customers may cancel by calling +1-610-231-0250 or +1-800-458-5226, Monday thru Friday, 8:30 AM to 5:00 PM EST.
Please have your order number ready for faster and accurate service.
Selected merchandise with savings is available in our online promotional sale section. Effective date of special offer will be available in the section.
fusionchef™ by Julabo charges sales tax in the following states: PA, NC, NJ, TX, MA, CA, IL and WA. Appropriate sales tax will be added to your merchandise total and displayed for your review prior to submitting your order.
Shopping at fusionchef™ by Julabo is safe and secure.
fusionchef™ by Julabo accepts American Express, Visa, Master Card or Discover for online purchases. The total dollar amount of your order is allocated at the time your card is approved, although payment (transfer of funds) does not occur until the order is processed. If the amount charged exceeds your credit limit, your order will be automatically cancelled and customer will be to the e-mail address or phone number provided when ordering.
If you would like to receive our catalog or have one sent to a friend, click here.